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Frequently asked questions
About using the service
About wearing a kimono
About hair styling
Regarding returns
Yes, it is possible. However, we may not be able to accommodate you if the reservation slots for your desired time slot are full. Thank you for your understanding.
We do not have a dedicated parking lot, so please use a nearby coin-operated parking lot or public transportation.
We cannot accept the safekeeping of valuables. Please manage your belongings yourself. We cannot be held responsible for any damage or loss that may occur. Thank you for your understanding.
Pregnant women can also rent kimonos, but we ask that you sign a waiver.*In the unlikely event that any problems occur, our store will not be held responsible in any way.
We accept various credit cards including VISA, Mastercard, JCB, American Express, UnionPay, Diners Club, and Discover, as well as Apple Pay, iD, QUICPay, and PayPay.
We also offer kimono dressing services only.<Kimono dressing fee>Yukata: 3,300 yen, Komon (casual kimono): 5,500 yen, Houmongi (formal visiting kimono): 7,700 yen, Tomesode (formal kimono): 8,800 yen, Furisode (long-sleeved kimono): 9,900 yen*Please bring all necessary accessories for dressing in the kimono.
We also offer rental services for furisode (long-sleeved kimono) and hakama (traditional Japanese trousers).
The process from check-in to departure usually takes 40 to 50 minutes.The time required will vary depending on how long it takes to choose the kimono and obi.
Our experienced staff will be happy to advise you, so please feel free to ask us anything.
You don't need to bring anything in particular. Everything you need for dressing is included in the set.
Kurun's women's kimonos are available in one size fits all and a relaxed fit.Men's kimonos are sized to fit the wearer's height.[Women's Guideline] Height: Approximately 145cm to 175cm ・ Hips: Approximately up to 100cm[Male guideline] Height: Approximately 155cm to 185cmIf you are unable to find a kimono that you are satisfied with, you can cancel on the day of your appointment.*In this case, the cancellation fee will be waived.
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